Testimonials

We always strive to give you the best holiday experience possible, so that you take home lovely memories of your stay with us.

Below you can read what some of our guests have said.

Hemera Holidays
4.8
Based on 194 reviews
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Wisdom Koteh
Wisdom Koteh
08:25 18 May 24
Rachael is the best trader I could ask for! As first time trading, I had a lot of questions, and she was so patient through the whole process. Rachael is professional and still personable, knowledgeable, thoughtful and always pleasure to work with... as I have been making profit in some months from her trading signals. I’d recommend her to anyone who’s interested to be financially stable and earn $20,000 with just an investment of $2,000..Her details below 👇🏻
Email:rachaelraschke397@gmail.com
Whatsapp: +1(267) 845-3219.
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Claire Catherine Johnston
Claire Catherine Johnston
19:25 06 Jan 23
Just back from a lovely stay in Percy wood. This is the second time I've used this company to book a break away. Very attentive staff where nothing is a hassle. Easy booking process and lots of information provided. I won't hesitate to book again in... the very near future. xread more
Jacy Clem'z
Jacy Clem'z
08:53 26 Dec 22
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Email via dradazalspell@gmail.com
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Kirsty Wright
Kirsty Wright
14:02 07 Feb 22
Customer service from Wendy was fantastic after an issue mid break, we will defo be booking through Hermera again for another location.
Nicola Shore
Nicola Shore
21:59 15 Dec 21
Lodges we have stayed in have been clean and comfortable. I received great recommendations on where to stay too.
Kelly Taylor
Kelly Taylor
21:34 08 Nov 21
Stayed in Woodys Retreat, lovely and quiet. Value for money, lovely relaxing break at the weekend, will definitely be back.
Vicki Torsney
Vicki Torsney
08:07 28 Oct 21
Stayed in the lovely Sweethope lodge for 4 nights during our October break. 2 adults, 2 children and one dog. The lodge was beautifully made up and clean on our arrival. The welcome hamper was gratefully received. The hot tub was clean and up to... temperature, which was definitely a bonus having our two boys with us.
We had to contact Pauline using the number in the welcome text, as we thought the fridge was broken, handled very quickly and efficiently, even though it turned out we had accidentally turned it off ourselves! 🙈
We had a second issue with no water, which was a Percy Wood issue, again, communication was excellent and issue resolved.
We had everything we needed for our stay and it was the perfect base for us to explore the amazing countryside round about.
We would definitely recommend Hemera Holidays, and Percy Wood. Fab holiday and fab service 🥰
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Paul Steele
Paul Steele
07:46 27 Oct 21
Customer service? None. We contacted Hemera Holidays twice via email a week before arrival to ask if they were able to make a high chair available in the lodge. We received no response to both contact attempts. Further to this, we contacted Hemera... Holidays about the below issues during our stay. Again, no response received...

-TV in the living room had black lines running across it and was in need of replacement.

-The fridge was turned off upon arrival, which went unnoticed until 2 days into our stay causing us to waste a lot of warm food. Guests should informed in the welcome pack if this is intentionally turned off upon arrival!

-The heating was turned off at the boiler upon arrival which wasn't noticed until the morning after arrival when the lodge was noticably cold. Easy rectified but again we were not informed that we would need to turn the boiler on.

-One of the lights in a cupboard was hanging down exposing the wire (thankfully out of the reach of kids)

-There were not enough glasses to allow all guests to have matching glasses at mealtimes, despite us being told we would be charged for any breakages.

-There was not enough plates to allow all guests to have matching plates/bowls at mealtimes. If the lodge is for 6, then there should at least be 6 set of plates available.

-The pans on offer were nowhere near what was needed to cook for 6. Thankfully we brought our own.

-The photo in the advert of the hot tub very cleverly does not show that to the other side of the tub is the main road for the area, where you can be seen by anyone walking or driving down the main road and around 10 lodges. Not great for privacy but the tub was large, clean and a lovely temperature.

These may seem like a collection of minor issues, but Hemera Holidays lack of engagement at every contact attempt (3 contacts with no response) raises concerns in itself. We would happily return to the site, it was clean, quiet and very well kept but not in a lodge provided by Hemera Holidays.
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Linda Taylor
Linda Taylor
07:21 02 Oct 21
Stayed here for a mid week break in July, Percy Woods . The park is beautiful, our accommodation was in a perfect location on the site very quiet, view onto the Golf course, privacy to use the hot tub. Inside was cleaned & maintained to a very high... standard, bedding & towels provided, we brought beach towels to use at the hot tub. It was definitely home from home there was every item in the kitchen you could think of, a bottle of Prosecco, crisps & chocolate as gift awaited us. Perfect site to explore Northumberland. Wildlife on the site was great to watch. The people in neighbouring caravans very knowledgeable of the local area & very helpful. Hemera holidays site is one of the best I’ve came across as the pictures of the accommodated is real not general images of random caravans.read more
Pauline Dale
Pauline Dale
19:59 13 Aug 21
Cannot recommend Hemera Holidays enough. We’re just back from a wonderful stay at Hillside View at Percy Woods. The lodge was beautiful and set in a lovely, peaceful spot. Special mention to Carolyn and Laura at Hemera for ensuring we had the best... stay possible. We can’t thank you enough for your help this week 🙏 xxread more
Claire Rogers
Claire Rogers
13:54 02 Aug 21
Stayed at Beatrice lodge. Lovely stay the welcome package was a lovely touch. Will definitely be back to try another lodge 😊
Yvonne Ng Tong
Yvonne Ng Tong
13:55 17 Jun 21
Just had a lovely break away at the sloeberry lodge. The lodge had everything we needed if not more. We popped along to whitehouse farm one day and also walked along into the woods one late evening and saw a deer in the distance. Children's park... with quiet which was prefect for the girls.

There is a food and sweet van at the entrance which proved a winnner when we wanted a quick snack.

Communication throughout with Wendy was prefect. Definitely recommend.
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Jayne Selman
Jayne Selman
17:46 25 Feb 21
Can’t get a booking. Have completed online enquiry as well as messaging wendi several times as yet waiting for booking form so I could pay deposit
Susan Jobson
Susan Jobson
11:58 30 Oct 20
We have just left today 30th October stayed in the Coquet Lodge at Felmoor Park it's was lovely and cosy, comfort,very clean had everything you need to sit back and relax great hot tub would definitely be back 🥰
Vicki Howe
Vicki Howe
10:05 25 Aug 20
We booked to stay at 14 Beech Grove, Percy Woods Country Park. It was a 3 bedroomed caravan which was absolutely lovely! it was very clean and tidy and well equipped in a lovely setting next to the woods. The owner Carol was a lovely lady who I... spoke with several times during our stay. she allowed us to check in early and to our surprise there was a brand new hot tub at the caravan when we arrived! The park is ideally situated for getting out and about and I would definitely recommend the Cook & Barker Inn for a meal and Nelson's in the Park for coffee and cake. Both of these are within walking distance. The site has been approved planning permission for a bar and restaurant. I would recommend this accommodation for a lovely peaceful break and I would definitely book again via Hemera Holidays.read more
Michelle Bryan
Michelle Bryan
13:33 10 Aug 20
Just back from a lovely weekend away in the Chestnut lodge. The lodge was absolutely gorgeous, it was spotlessly clean, had everything we needed and more and the hot tub was AMAZING. We will definitely be coming back. Thankyou 😀😀
Cora Anderson
Cora Anderson
09:12 08 Aug 20
Just home from a short break at Coquet Lodge. Beautiful lodge and highly recommend. We all had a wonderful time and our two boys didn't want to leave! Hemera were fabulous to deal with and we will book again. Thank you 😊
Kaye West
Kaye West
13:18 17 Feb 20
Stayed at Rose Wood Lodge for 3 nights. We have had a absolutely fabulous time, very relaxing and chilled. Me my mum, two boys (7 and 8) and dog will definitely be back to Felmoor Park. Booking through Hemera holidays was so easy and Wendy was so... helpful answering all of my questions quickly.
100% recommend.
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Jenna Gibbon
Jenna Gibbon
09:56 25 Jan 20
we are currently at the gingerbread lodge,its absloutley beautiful,we haveing a fab time. would highly recommend it 😍
Angela Jones
Angela Jones
16:25 10 Jan 20
Easy booking great communication
Judy Robson
Judy Robson
07:20 13 Aug 19
we stayed in the bamburgh. lovely and peaceful. loved the hot tub. real log cabin experience. had a fantastic meal in the saloon club house.
Julie Gutteridge
Julie Gutteridge
19:43 29 Jul 19
Just spent the weekend staying at Rose Wood lodge. The lodge was really nice, cosy, comfortable with some lovely add ons. We love staying at this park, dog friendly, nice walks around the lake and woods and central to near by destinations, Amble ,... Warkworth and Bamburgh. Thank you again Hemera holidays and Wendy for a lovely weekend . Definitely be back soon !read more
JM-Jjulie MmacGillivray
JM-Jjulie MmacGillivray
17:07 22 Jul 19
just returned from a week in Little Fawn Lodge. Well equipped and spacious lodge with lots of homely touches which made our stay even more pleasant. The hot tub is a very welcome relaxation after touring the local beaches and area. Wendy answered... any queries we had ahead of our stay promptly and efficiently. Definitely book again!read more
Kate Arnold
Kate Arnold
19:05 21 Jul 19
We stayed in Coquet in July, lovely lodges, well appointed and on a really nice quiet park! Can't wait to go back! Hemera were so easy to deal with, great communication! 5 stars!
Seonaid Trickett
Seonaid Trickett
10:17 13 Jul 19
Had an amazing weekend last weekend staying in Rosewood Lodge. The lodge was spotlessly clean and had everything we needed, and more, for our family of 4 and 2 dogs. Would highly recommend booking with Hemera, and staying in Rosewood.
Laura Vaughan
Laura Vaughan
18:30 05 Apr 19
Stayed in pomarine beach cottage in Amble. The accommodation was spotless and in an excellent location. Would definitely book again
Gary Campbell
Gary Campbell
12:27 21 Mar 19
Kevin Bates
Kevin Bates
21:21 22 Feb 19
had a great time staying in the rosewood on felmore 18/24/19 will defo be back...we have stayed in couple on other sites and this was by far the best
Danielle Downie
Danielle Downie
20:30 05 Feb 19
We stayed here over Christmas, 24tg Dec to 28th Dec.

We stayed in rosewood Lodge Felmore Park. 5* was beautifull lovely and clean and pet friendly for put two dogs, was just what we needed. Will be back.
Louise Cushing
Louise Cushing
17:55 02 Jan 19
NEVER AGAIN WOULD I BOOK WITH THESE PEOPLE EVER AGAIN HERE IS THE REASONS WHY

1.. WE WAS GIVING THE WRONG PASSCOSE AND WAS STUCK OUT IN THE COLD THE CABIN FOR 45 MINUTES TILL WE GOT A HOLD OF WENDY

2... WHEN WE GOT INSIDE THE CABIN... ALL THE WINDOWS WERE DIRTY AND UNDER THE SOFAS HAD MUCK WITCH A HAD TO HOOVER

3... WE WAS LEFT NO BLACK BAG, WASHING UO LIQUID ONLY 2 TOLITE ROLLS TO LASTNUS A WEEK TOO

4... OUR HOT TUB WAS TURN OFF WHEN WE GOT THEIR SO HAD CALL SOME 1 OUT TO TRY GET IT ON 4 US THE STAFF DID NOTNHAVE A CLUE HOW TO PUT THIS ON 4 US TOLD US WE WOULD HAVE WAIT TILL DY AFTER BOXING DAY TILL THEY GOT SOME ONE LUCKY ME KIDS FOUND THE SWITCH AND WE FIXED IT OUR SELFS

5... IN OUR MAIN BATHROOM WHEN GOING TO USE THE BIN IT HAD WOMANS FROM LAST PEOPLE IN OUR LODGE DIRTY TAMPONSLEFT IN IT

6.... THE MAIN BED ROOM BED SHEET WERE FULL OF STAINS TOO

7... THE PLATES WERE ALL DIRTY HA TO BE WASHED AGAIN

THE DAY A LEFT A EMAILED WENDY AND LEFT A NOTE IN THE CABIN EXPRESSING HOW SAD WE WERE BY WHAT HAPPENED AND THAT WAS THE 29TH DEC 2018 SHE ONLY GOT BACK TO ME TODAY TO TELL ME SHE WILL BE KEEPING MY 80.00 DEPOSIT AS I LEFT A MESS (CAN I JUST SAY I HOOVER BLEACHED BATHROOM TOOK ALL BED SHEET OFF AND MADE SURE ITS WAS SPOTLESS) ALSO BECAUSE I HAD FAMILY OVER 4 XMAS LUNCH SHE SAID NO VISITORS ARE ALOUD TO COME AND SEE YOU WHAT SO EVER EVENING THOUGHT OUR FAMILY WERE STAYING ON FELMOOR PARK SO CAME OVER TO SEE US NEVER SLEPT AT ALL JUST STAYED TILL ABOUT 930PM SAID OUR HOT TUB WAS DIRTY BUT AFTER 6 DAYS OF USING IT IT WOULD NOT BE SPOTLESS AS THE DECKING WAS ALL MUDDY DUE TO THE WEATHER WENDY WAS VERY UNPROFESSIONAL ON THE PHONE TO ME TODAY AND TOLD ME I BETTER WATCH WHO THE HELL IM TALKING TO WITCH A FOUND A BI THREATING SO BECASE I N3VER TOOK PHOTO ARE CONTACTED THEM WITCH A DID NOT WANT TO SINCE IT WAS THE XMAS PERIOD IVE LOST MY DEPOSIT HAD A BAD EXPERIENCE TOO. MY FAMILY STAYED IN ANOTHER 1 OF WENDYS CABINS THEY WERE NOT HAPPY B WAY WENDY SPOKEN THEM WITh therecocers too
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Jackie Bell
Jackie Bell
12:32 26 Nov 18
Have booked two short breaks with Hemera. Swallow lodge in Yorkshire and just got back from Tyne and Tweed lodges at Felmoor Park. Lodges are fantastic. everything you need for a getaway. Communication wit Wendy and Carolyn was superb. Have... recommended to friends who will be booking soon!read more
Angela Hartley
Angela Hartley
17:12 12 Oct 18
We had a lovely stay at Nelson's lodge. Lovely and cosy. Hot tub was so relaxing. Our Dalmatians had a fab time , definitely tired them out. The only down side is we didn't realise how close it was to the motorway. Few times I woke up and could... hear the traffic going up and down. Apart from this everything was lovely xxread more
Kelly Cook
Kelly Cook
13:37 07 Oct 18
We stayed at Whiteacres Lodge for 2 nights and we did not want to leave it was so beautiful and we loved the hotub. We had the most relaxing time and the welcome basket was lovely when we arrived. This is our secret little getaway now and we will... defiantly be booking back up again!read more
Sharon Twiz
Sharon Twiz
18:30 06 Sep 18
The feeling of relaxation that we were left with after a long weekend at Woodside is priceless especially after a long illness. Great dog walks around the lake and woods. A thoughtful and useful welcome pack to greet us. A beautiful veranda to relax... and hot tub to boot. We have two jack russells who realised they could escape through the gaps at the ends but extra towels we brought came in useful to cover them. (the veranda not the dogs) which they of course thought was a game. I loved the Calamity Jane style luxury lodge and felt immediately at home. It might be nice to have a screen between the two neighbouring hot tubs for us self conscious bods but i would happily return here again and again. Many thanks.read more
John Cappellar
John Cappellar
15:26 31 Aug 18
Had a great relaxing week with the family & our Labrador at Whiteacres Lodge at Felmoor Park. Felmoor is lovely and peaceful & a great base to explore Northumberland. The lodge was ideal and the hot-tub was great too. There were a couple of... repairs needed at the lodge & I spoke with Carolyn at Hemera Holidays and she was lovely & I'm sure these minor things will be sorted in time for the next guests arriving. We'll definately use Hemera Holidays again. Thank You 😊read more
Alison Phillips
Alison Phillips
11:11 31 Aug 18
We stayed at The Hideaway in Otterburn (24th August to 31st) and can’t recommend it enough! The lodge is 5*, beautifully decorated, the owners have thought of everything you need for a self catering stay, the extra touches such as tv with Netflix... and treats left were brilliant. The hot tub was amazing! Especially when it was lit up at night. The location is stunning. There is plenty of things to do/see near by, to name a few we went to Bolam lake (25min drive away) walked round the grounds of Otterburn and had a delicious lunch at the William De Percy. It was just what we needed and can’t wait to return! Wendy and the team were really helpful before the stay and answered all our questions (haven’t done a holiday like this before, but will do one again now). Thanks for everything, it was fantastic!!!read more
Graeme Winchester
Graeme Winchester
12:42 28 Aug 18
Whiteacres Lodge was nice, clean and well furnished on arrival. It did however lack a couple of basic things like a corkscrew and dishwasher tablets which we would have expected to be there. The oven however did not work well and we struggled to set... it a temperature that didn't burn our food. There was also a smell from the drains that made sleeping uncomfortable, apparently this was a problem with the park and not the lodge but put a downer on our stay which we had to cut a day short. The owner Wendy hasn't been understanding or empathetic of our issues which is a shame as well. We have stayed at other lodges in the park without issue but wouldn't recommend Whiteacres.read more
Ldy Kitsch
Ldy Kitsch
09:17 17 Aug 18
Just leaving Stint cottage in Amble and had to review it straightaway. Stint cottage is such a quaint cute little cottage. We were so impressed with this little gem, super clean and with a wonderful welcome pack waiting for us too. Fabulous price... for a Mon-Fri break away in summer holidays, hot tub and dogs go free were an added bonus. In summary: Perfect 👍🏼😁read more
Helen Conroy
Helen Conroy
10:12 07 Aug 18
We have just come back
From felmoor park (rosewood lodge) and did not have a very good time at all. Hot tub was green for half of the holiday. Couldn’t go in.
When we got there we spent the first hour chiselling the ice off the freezer to get... our stuff in! Smoke alarm was on the table no battery!! And the rubbish outside our lodge window was terrible.read more
Vicki Richards
Vicki Richards
09:15 30 Jul 18
We stayed at Forget Me Not Lodge, Felmoor Park 23/7/18 - 27/7/18. Absolutely loved it! It’s a beautiful lodge with everything you could need already in it. Safe to say our 2 dogs loved it too! My 13yr old son before we even left had asked if we... could come back. Would definitely recommend it to anyone and everyone. Thank you so much.read more
Quinn Mcnally
Quinn Mcnally
22:05 24 Jun 18
Just back from a 2 night stay in the fallowfield lodge in Felmoor Park, the lodge was lovely inside very clean,modern & cosy..we loved the sunken in hot tub it’s very private and meant our dog Reggie could still see us.. he quickly made himself at... Home too, had lovely weather which topped it all off we will Defo be back!read more
Claire Gillibrand
Claire Gillibrand
21:36 20 Jun 18
Had a great time staying in Bracken lodge, would definitely recommend it 🙂
Dawn Carlyle
Dawn Carlyle
13:43 30 May 18
Just returned from a short break 21- 25 May 2018 stayi g at cedar lodge Felmor. Very good accommodation and lovely surroundings. A Must for a chill out break with lovely places to visit.Would be very happy to return.
Lindsay Button
Lindsay Button
11:53 22 May 18
Pauline Munks Was Long
Pauline Munks Was Long
19:33 14 Mar 18
Louise Adams
Louise Adams
20:26 15 Feb 18
Me and my friend stayed here for a weekend a few week ago. I loved it beautiful inside and out. Such a lovely place to chill out with my girls will definitely be back..
Alison Odonnell
Alison Odonnell
13:41 02 Feb 18
Pauline Thompson Anderson
Pauline Thompson Anderson
18:53 29 Jan 18
I stayed in 5 whiteacres I loved it from start to end beautiful lodge in perfect surrounding amazing hot tub fully functional kitchen with everything you need home from home will definitely be returning to this lodge am hooked perfect peace
Audrey Bennett
Audrey Bennett
11:25 25 Jan 18
We just can't get enough of felmoor love it x
Holly Mitchell
Holly Mitchell
21:57 02 Jan 18
Fab few days away for new year! Stayed in the Sycamore for 3 nights. Beautiful location, beautiful cabin. My husband, two kids (13, 2) and our Frenchie had a lovely relaxing break. Can't wait to book up again for a summer break and new year. Thanks... Wendy, �🖒read more
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